Terms & Conditions
Last Updated:16/10/2024
Welcome to Baby Shopper. By using our website (www.babyshopper.com) and purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of our website, the sale of our products, and your relationship with us. Please read these carefully before using the site or making a purchase.
If you have any questions regarding these terms, feel free to contact us.
1. General Information
1.1. These Terms and Conditions apply to all users of the Baby Shopper website, including visitors, customers, and merchants.
1.2. By accessing or using any part of our site, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you should not use our website.
1.3. Baby Shopper reserves the right to modify these Terms and Conditions at any time. We will post updates on this page and the “Last Updated” date will reflect any changes. Continued use of our website constitutes acceptance of those changes.
2. Eligibility to Purchase
2.1. To make a purchase from Baby Shopper, you must:
• Be at least 18 years old.
• Possess a valid credit or debit card, or have an alternative accepted payment method.
2.2. We reserve the right to refuse any order placed on our website for any reason, including but not limited to:
• Unavailability of stock.
• Errors in product descriptions or pricing.
• Suspicion of fraudulent activity.
3. Product Information and Availability
3.1. We make every effort to provide accurate product descriptions, images, and prices on our website. However, errors may occasionally occur. In such cases, Baby Shopper reserves the right to cancel any order affected by inaccuracies or to correct the mistake.
3.2. All products are subject to availability. If an item you’ve ordered is out of stock, we will notify you as soon as possible, and you may choose to either wait for the item to become available or receive a refund.
4. Orders and Payments
4.1. By placing an order with Baby Shopper, you are agreeing to purchase products in accordance with these Terms and Conditions.
4.2. We accept the following payment methods:
• Credit and debit cards (Visa, MasterCard, American Express)
• PayPal
• Other payment methods as stated on our website
4.3. Once your order is placed, you will receive an email confirmation detailing your order. This email does not guarantee acceptance of your order, as we reserve the right to reject or cancel any order as outlined in section 2.2.
4.4. Payment must be completed in full before your order is dispatched.
5. Shipping and Delivery
5.1. We offer various delivery options, including standard and premium next-day delivery. Full details can be found on our Shipping & Delivery page.
5.2. We aim to deliver your order within the estimated delivery times; however, unforeseen circumstances may result in delays. Baby Shopper will not be liable for any direct or indirect losses caused by delayed delivery.
5.3. Delivery charges are outlined at checkout. Orders over £35 qualify for free delivery.
5.4. Once your order is dispatched, you will receive tracking information. The risk of loss or damage to the goods passes to you once the delivery is completed.
6. Returns and Refunds
6.1. We offer a 15-day return policy for damaged products and a 90-day return policy for items where the seal has not been opened or damaged. Please refer to our Returns & Refunds page for full details.
6.2. Refunds will be processed within 5 working days after we receive the returned product. Funds will be credited to your account within 5-10 working days, depending on your payment provider.
6.3. If the item returned is not in its original condition, or the seal has been broken where applicable, we reserve the right to reject the return or deduct a restocking fee from your refund.
7. Pricing and Promotions
7.1. All prices listed on Baby Shopper are in GBP (£) and include applicable taxes unless stated otherwise.
7.2. Prices may change at any time without notice. However, changes will not affect orders that have already been placed.
7.3. Promotional codes and discounts are subject to individual terms and conditions and may not be combined unless stated otherwise.
8. Intellectual Property
8.1. All content on the Baby Shopper website, including text, images, graphics, logos, and videos, is the property of Baby Shopper or its licensors and is protected by intellectual property laws.
8.2. You may not use, reproduce, or distribute any part of our website’s content for commercial purposes without our explicit written permission.
9. User Accounts
9.1. To use certain features of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details and password.
9.2. Baby Shopper reserves the right to suspend or terminate accounts that are suspected of fraudulent activity, misuse, or violation of these Terms and Conditions.
10. Liability
10.1. Baby Shopper will not be liable for any indirect, incidental, or consequential damages arising out of the use of our website or products.
10.2. While we strive to ensure the website is free from viruses or other harmful elements, we cannot guarantee this, and it is your responsibility to ensure that your device is protected while browsing our site.
11. Governing Law
11.1. These Terms and Conditions, and any disputes or claims arising from them, will be governed by and interpreted in accordance with the laws of the United Kingdom.
11.2. Any disputes arising under these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions about these Terms and Conditions or need further clarification, please get in touch with us at:
Baby Shopper
Email: support@babyshopper.com
Phone: +44 (0) 123 456 789
Address: 123 Baby Lane, London, UK, 10110
By using our website and placing an order, you acknowledge that you have read, understood, and agree to these Terms and Conditions.