Privacy Policy
Last Updated:16/10/2024
At Baby Shopper, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase from us. We take your privacy seriously and aim to provide you with complete transparency on how your data is used.
1. Information We Collect
We collect personal information to provide you with a seamless shopping experience. The information we collect includes:
• Personal Details: When you make a purchase or create an account, we may collect your name, email address, phone number, shipping/billing address, and payment details.
• Order Information: Details of products you’ve purchased, payment methods, and any communications regarding your order.
• Device Information: We may collect data about the device you use to access our site, such as IP address, browser type, and browsing history.
• Cookies and Tracking Technologies: We use cookies to personalize your experience, track your site usage, and improve our services. For more information, please see our Cookie Policy.
2. How We Use Your Information
We use your personal data for various purposes, including:
• Order Processing: To process and deliver your purchases, including sending order confirmations, shipping updates, and customer support.
• Personalization: To tailor our website content, promotions, and product recommendations to suit your preferences.
• Communication: To provide you with important updates regarding your orders, account status, or special offers via email, phone, or SMS (if you’ve opted in).
• Customer Service: To respond to any queries, returns, or complaints you may have.
• Marketing: With your consent, we may send you marketing emails or SMS messages about our products, promotions, or services.
3. Sharing Your Information
We respect your privacy and will never sell your personal information to third parties. However, we may share your information in the following situations:
• Service Providers: We may share your data with trusted third-party partners who help us operate our website, process payments, deliver orders, or provide customer service. These providers are contractually obligated to handle your information securely.
• Legal Requirements: We may disclose your data if required by law, to enforce our policies, or to protect the rights, property, or safety of our customers or others.
• Business Transfers: If Baby Shopper is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. How We Protect Your Information
We use a variety of security measures to protect your personal data, including:
• Encryption: All payment information is processed using secure encryption protocols (SSL) to protect your data during transactions.
• Access Controls: Only authorized employees and service providers have access to your personal information.
• Monitoring: We regularly monitor our systems for potential vulnerabilities and attacks.
Despite these measures, no system is 100% secure, and we cannot guarantee absolute security. If you have any concerns about the security of your information, please contact us.
5. Your Rights
You have several rights regarding your personal information, including:
• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can ask us to update or correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal data, subject to certain conditions (e.g., if we need the information to fulfill an order or comply with legal obligations).
• Opt-Out: You can opt out of marketing communications at any time by following the “unsubscribe” link in our emails or updating your preferences in your account.
• Cookies: You can manage or block cookies through your browser settings. However, please note that disabling cookies may affect your experience on our website.
To exercise any of these rights, please contact us.
6. Retention of Your Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once your data is no longer required, we will securely delete or anonymize it.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your shopping experience, personalize content, and analyze website traffic. For more information about how we use cookies and how you can control them, please see our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal data.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.
10. Contact Us
If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights, please don’t hesitate to get in touch with us at:
Baby Shopper
Email: support@babyshopper.com
Phone: +44 (0) 7767976227
Address: North Lanarkshire, Scotland
At Baby Shopper, your privacy matters. We are committed to providing a safe and secure shopping experience for you and your family.